Based in Coorparoo, Affordable Computer Repairs and Service works with home computer users and small businesses. The family-run Brisbane business combines individual repairs with business technology support, offering a workshop service alongside assistance at customers' homes and business premises.
The company's About page identifies owner and technician Mark Kotorac and computer repair technician David as the people who carry out repairs, upgrades, virus removal, computer builds and IT services. Kotorac's wife, Karen Thorogood, handles the marketing and website search optimisation work.
The business describes itself as a small local operation rather than a large repair chain. Its stated focus is technical expertise and friendly customer service for private clients and businesses alike, with customer satisfaction, referrals and repeat business central to the approach outlined on its website.
From Repairs to Managed IT
For business customers, its managed IT services include proactive monitoring and maintenance, backup solutions, cybersecurity, and IT strategy and consulting. The company says monitoring helps identify issues before they become serious problems, while planning for other disruptions is intended to support recovery.
Backup verification is a particular emphasis. The service description discusses checking backups for success and integrity, not simply watching for failures, alongside secure offsite storage. It says customised backup solutions track whether backup jobs run and whether they succeed, making verification part of the service rather than treating a scheduled backup as sufficient by itself.
Security support includes consultation and audits, with firewalls and email spoofing protection among the examples listed. The company also offers broader IT audits to review how an existing technology environment is operating and assess its readiness for future requirements.
Planning, Cloud and Communications
The strategy offering extends to software choices, cloud services and collaboration, with regular virtual CIO discussions with a managed IT services account manager. Onsite installations, maintenance and repairs sit alongside remote business IT support, giving business customers access to assistance beyond the workshop.
Cloud migrations and support are also listed, with the company offering an appraisal of whether moving to the cloud suits a particular business. Its communications services include cloud-based PBX, VoIP and business connectivity; the PBX description includes support for a mobile workforce using handsets or softphones with an internet connection.
For readers seeking computer information, the company's blog includes material on choosing a Mac, keeping passwords safe and network monitoring. It describes these posts as the opinions of its Brisbane computer technicians, rather than presenting them as independent product assessments.
The contact page explains the choice between mobile assistance at a home or business and dropping off a machine at the Coorparoo workshop. Customers planning a collection or drop-off are asked to get in touch beforehand so the team can discuss their computer needs and be ready to receive them.